Privacy Policy

Your privacy is important to us. This policy outlines how David Locksmith Emergency Help collects, uses, protects, and shares your information. We are committed to transparency and to safeguarding the data you provide when using our website and services.

1. Information We Collect

We may collect personal information when you:

• Call or submit a contact form
• Schedule a service or request a quote
• Use our website or communicate with our team

This may include:

• Your name
• Address or location
• Email address
• Phone number
• Lock or property details relevant to service
• Website usage data (such as IP address, device type, and browser)

2. How We Use This Information

Your data is used to:

• Respond to service inquiries
• Schedule and complete locksmith jobs
• Provide quotes or estimates
• Improve website functionality
• Send service updates or reminders
• Keep internal records of work completed

We do not share or sell your information with third-party marketing companies.

3. Cookies and Tracking

Our website uses cookies for:

• Performance analytics (Google Analytics or similar tools)
• Ensuring faster load times and responsive functionality
• Basic session identification

You may disable cookies in your browser settings without affecting the core functionality of our site.

4. Data Security

We use secure protocols and encrypted connections to protect all personal data. Access to sensitive information is restricted to authorized staff only. We do not store credit card data or financial information on our servers.

5. Sharing Information

We may share limited data with service providers (e.g., CRM software, secure scheduling tools) only to fulfill services requested by you. These partners are contractually bound to handle your information with confidentiality and security.

We may disclose your information if required by law or to protect our legal rights.

6. Your Rights

You have the right to:

• Request a copy of the information we have on file
• Update or correct your personal information
• Request deletion of your data (unless required for legal or service reasons)
• Opt out of any non-essential communications

To exercise these rights, please reach out using the contact form on our website.

7. Data Retention

We retain client service records for as long as necessary to fulfill the purpose for which it was collected, or to meet legal or insurance obligations.

8. Children’s Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect information from minors. If you believe a child has submitted personal data, please contact us and we will delete it immediately.

9. Policy Updates

We reserve the right to update this policy as laws or practices change. The most recent version will always be available on this page. Continued use of our services implies agreement to the terms outlined.

10. Contacting Us

If you have any concerns, questions, or requests about your privacy or this policy, please use the contact form on our website. We respond promptly and professionally to all inquiries.